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Evidence Guide: ICTSAS405 - Identify and evaluate ICT industry vendor technologies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS405 - Identify and evaluate ICT industry vendor technologies

What evidence can you provide to prove your understanding of each of the following citeria?

Select method to be used for identifying suitable vendor

  1. Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes
  2. Consider and undertake other means of identifying suitable vendors and document outcomes
  3. Recommend preferred method of vendor selection to client
  4. Plan and document selection process
Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider and undertake other means of identifying suitable vendors and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend preferred method of vendor selection to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and document selection process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review vendor offerings

  1. 2.1 Notify vendors of organisation's requirements
  2. Undertake evaluation process by comparing offers against organisational requirements
  3. Organise vendor demonstrations and performance benchmark tests
  4. Select vendor based on specific technical criteria, servicing, warranty and after sales service
2.1 Notify vendors of organisation's requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake evaluation process by comparing offers against organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise vendor demonstrations and performance benchmark tests

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select vendor based on specific technical criteria, servicing, warranty and after sales service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare contracts and delivery requirements

  1. Prepare contracts for review by appropriate person
  2. Identify and document delivery arrangements with suppliers
  3. Clarify installation responsibilities with suppliers
  4. Review warranty and support requirements with suppliers and service-level agreement
  5. Confirm details with client
Prepare contracts for review by appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document delivery arrangements with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify installation responsibilities with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review warranty and support requirements with suppliers and service-level agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm details with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select method to be used for identifying suitable vendor

1.1 Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

1.2 Consider and undertake other means of identifying suitable vendors and document outcomes

1.3 Recommend preferred method of vendor selection to client

1.4 Plan and document selection process

2. Review vendor offerings

2.1 Notify vendors of organisation's requirements

2.2 Undertake evaluation process by comparing offers against organisational requirements

2.3 Organise vendor demonstrations and performance benchmark tests

2.4 Select vendor based on specific technical criteria, servicing, warranty and after sales service

3. Prepare contracts and delivery requirements

3.1 Prepare contracts for review by appropriate person

3.2 Identify and document delivery arrangements with suppliers

3.3 Clarify installation responsibilities with suppliers

3.4 Review warranty and support requirements with suppliers and service-level agreement

3.5 Confirm details with client

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select method to be used for identifying suitable vendor

1.1 Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

1.2 Consider and undertake other means of identifying suitable vendors and document outcomes

1.3 Recommend preferred method of vendor selection to client

1.4 Plan and document selection process

2. Review vendor offerings

2.1 Notify vendors of organisation's requirements

2.2 Undertake evaluation process by comparing offers against organisational requirements

2.3 Organise vendor demonstrations and performance benchmark tests

2.4 Select vendor based on specific technical criteria, servicing, warranty and after sales service

3. Prepare contracts and delivery requirements

3.1 Prepare contracts for review by appropriate person

3.2 Identify and document delivery arrangements with suppliers

3.3 Clarify installation responsibilities with suppliers

3.4 Review warranty and support requirements with suppliers and service-level agreement

3.5 Confirm details with client

Evidence of the ability to:

select an appropriate vendor to supply components according to organisational requirements

communicate with vendors and clients

evaluate vendors offerings

prepare contracts and delivery documentation

demonstrate consistency in the acquisition of technical and business requirements.

Note: Evidence must be provided on at least TWO occasions.

To complete the unit requirements safely and effectively, the individual must:

discuss different benchmarking methodologies

describe the key features of change management systems

explain the key features of contracts in relation to supply and support

compare and contrast the key features of current industry accepted hardware and software products

compare and contrast the key features of financial management and leasing arrangements

identify information gathering techniques

outline quality assurance practices in relation to evaluating and recommending information and communications technology (ICT) vendors

analyse risk management in relation to evaluating and recommending ICT vendors

discuss the client business domain

research vendor product trends.